How does my Personalized Jewelry look like?
We do our very best to make the jewelry to your wishes. We center your text and/or symbol engravings and we ensure that the text and/or symbol fits within your chosen jewelry. We make your wishes into a unique piece of jewelry. Heart to Get Jewelry is not responsible for incorrectly delivered engravings.
There is a mistake in my Personalized Jewelry order but I saw it too late. What can I do?
Please let us know about the mistake immediately by sending us an e-mail to firstname.lastname@example.org, including your name and order number (open Monday to Friday 09:00 – 17:00), so we can try to fix the mistake as soon as possible.
Can I return or exchange my Personalized Jewelry?
It is not possible to return your personalized jewelry, because our jewelry is specially made to your wishes. We can exchange the personalized jewelry if it is a mistake on our part.